Shipping & Returns
Shipping Policy
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All orders will be processed within 1-8 business days.
Shipping times will vary based on the customer's location and the shipping method selected at checkout.
Customers will receive a tracking number once their order has been shipped.
We are not responsible for any lost or stolen packages. If a package is marked as delivered but the customer did not receive it, the customer must contact the shipping carrier to file a claim.
International shipping is available at an additional cost. Customers are responsible for any import taxes or duties.
In the event that an item is out of stock, we will notify the customer and provide an estimated restocking date or offer a refund.
Return & Exchange Policy
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We accept returns within 14 days of the delivery date for a full refund or exchange.
Items must be in new and unused condition with all original tags attached.
Sale items and custom-made items are final sale and cannot be returned or exchanged.
Returns must be shipped back to us at the customer's expense, and we recommend using a trackable shipping method.
Once we receive the returned item(s), we will process the refund or exchange within 3-5 business days.
If the return is a result of our error, we will provide a prepaid return label and the return shipping cost will be waived.
Refunds will be credited to the original form of payment.
If you would like to exchange an item, please contact us at [customer service email or phone number] and we will assist you with the process
privacy
We respect the privacy of our customers and are committed to protecting their personal information.
We collect personal information such as name, email address, mailing address, and phone number when a customer makes a purchase or signs up for our email list.
We use this information to process orders, send order confirmations and shipping information, and send promotional emails.
Credit card information is collected and processed by our secure payment gateway, and we do not store this information on our servers.
We may also collect information through cookies and other tracking technologies to improve our website and provide a better shopping experience.
We do not sell or share personal information with third parties, except as required by law or to process a customer's order.
Customers have the right to request access to their personal information, and to request that it be corrected or deleted.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
We will notify customers if there is a security breach of personal information.
This privacy policy may be updated periodically, and we will post any changes on our website.
This is a basic privacy policy, you may want to consider adding or editing based on your specific requirements and laws that apply to your business. Also, you should consult a legal professional to ensure that it is compliant with all the relevant laws.
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